What If I Forget Google Authentication?

If you cannot use your Google authentication, please send email to contact us (Safeheron team). We will verify your identity according to your answers in email. After confirming your identity, we will unbind your Google authentication.

Unbind Google Authentication Email (Please send an email to us by your Safeheron login email)

Recipient: support@safeheron.com

Email Subject: Unbind Google Authentication

Email Content (Fill in as many relevant items as possible, conducive to the verify your identity):

After your Google authentication is unbound, you can rebind your Google authentication via Safeheron App. We recommend that you make a safe backup of Google authentication to ensure that you can recover it through the backup when your Google authentication becomes unavailable.

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